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Delivery Coverage
- We deliver orders across Malaysia (Peninsular & East Malaysia) as well as Singapore.
- International delivery beyond these countries is currently not available unless otherwise stated.
Delivery Time
- Orders are processed within 1–2 working days ( Monday - Friday ) after payment confirmation.
- Standard delivery takes:
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2–5 working days for Peninsular Malaysia
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3–7 working days for East Malaysia
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3–7 working days for Singapore
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- Please note: Delivery time may vary during peak seasons, promotions, or public holidays.
Shipping Fees
- Free shipping for all orders over RM80 in West Malaysia.
- Shipping fees are calculated at checkout based on location and weight.
WEST MALAYSIA
| 1-3 kg | Every 1 kg | |
| Peninsula Malaysia | RM6 | RM3 |
EAST MALAYSIA
| 1kg | 2kg | 3kg | 4kg | |
| Sabah, Sarawak | RM15 | RM30 | RM45 | RM50 |
INTERNATIONAL
| 1kg | 2kg | 3kg | |
| Singapore | RM30 | RM40 | RM50 |
Order Tracking
Once your order has been shipped, you will receive a tracking number via email/SMS to monitor your parcel’s status.
Failed Delivery / Re-delivery
If delivery is unsuccessful due to incorrect address, absence of recipient, or refusal to accept the parcel:
- Courier will attempt re-delivery or return the parcel to us.
- Customers are responsible for providing the correct address and re-shipping charges, if applicable.
Important Notes
- We are not liable for delays caused by courier services, customs clearance (for Singapore), natural disasters, or other circumstances beyond our control.
- Please inspect your parcel immediately upon receipt. If there are any issues, contact us within 48 hours.
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