Privacy Policy
At Choi Fung Hong Sdn Bhd, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Personal Data Protection Act 2010 (PDPA), Malaysia.
1. Information We Collect
We may collect the following personal information when you use our online shop:
- Name, address, phone number, and email address
- Payment details (processed securely via third-party payment gateways)
- Delivery information (recipient name, shipping address, tracking details)
- Purchase history and browsing activity on our website/shop
2. How We Use Your Information
Your personal data may be used for:
- Processing and delivering your orders
- Managing payments and transactions
- Providing customer support and responding to inquiries
- Sending updates, promotions, or offers (only with your consent)
- Improving our products, services, and website performance
- Complying with legal or regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, your information may be shared with:
- Delivery and courier partners (to fulfill orders)
- Payment gateway providers (to process payments securely)
- Service providers who support our operations (e.g., IT support, marketing tools)
- Authorities when required by law or regulation
4. Data Protection & Security
We implement strict technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
5. Data Retention
Your personal data will only be retained for as long as necessary to fulfill the purposes stated in this policy, or as required by law.
6. Your Rights
Under the PDPA, you have the right to:
- Access your personal data we hold
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal or contractual obligations
7. Cookies & Tracking
Our website may use cookies to improve user experience, track usage, and deliver personalized content. You can adjust cookie settings in your browser at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For questions or requests regarding your personal data, please contact us at:
Choi Fung Hong Sdn Bhd
Email: choifunghong2@gmail.com
Phone: +6011-10572944
Address: A-05-37, Kompleks Emhub, Persiaran Surian, Seksyen 3, Taman Sains Selangor, Kota Damansara, 47810, Petaling Jaya, Malaysia.